Currently, we are not accepting returns or exchanges unless the item purchased is damaged upon arrival.  To be eligible for a return, you will need the receipt or proof of purchase. 

For any product issues or questions, you can contact us at otb.merch1@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.